Appcentric Solutions Inc. is running Maxicare’s digital transformation. The largest HMO provider in the Philippines. Maxicare, being one of the pioneers in the health maintenance organization (HMO) industry has been providing top notched services for individuals and families, small-medium enterprises, and corporate employees since 1987. This organization is composed of doctors and businessmen with the vision to deliver a better healthcare system in the country.

Today, this proud member of the Equicom group continuously provides comprehensive healthcare programs via its wide network of medical providers and strengthened customer support. Driven by its vision to serve and provide value to its customers, Maxicare shall remain passionate and dedicated to its mission of helping people achieve peace of mind and giving the finest healthcare service.

Maxicare understands that running a healthcare business entails critical attention to details. The provisions of healthcare necessitate an organization to communicate with many other stakeholders, hospitals, agents, individual doctors, and even drugstores, to fulfill a client’s request. Imagine doing this to millions of clients, well, you can only imagine the importance of a good system to keep track of all these essential tasks.

Gladly, Maxicare acquired two of the most powerful industry solutions to keep their organization running in spotless condition – the S/4 HANA and Cloud for Customer (C4C). The goal is to help Maxicare run simply, driving the perfect enterprise. SAP S/4HANA redefines how enterprise software creates value in a digital, networked economy.

SAP S/4HANA allows you to reinvent business models, drive new revenues and profits, connect with customers through any channel to deliver value, access the internet of things and big data, simplify your processes, drive them in real-time and adapt instantly, gain insight to any data in real-time – supporting instant decision making.

Not only that, SAP S/4HANA will simplify your IT landscape and reduce cost of ownership (TCO), through reducing your data footprint. Your organization can work with larger data sets in one system saving hardware costs, operational costs, and time. Your businesses can even choose the type of deployment whether on cloud, on premise, or hybrid to drive quick time-to-value.

Cloud for Customer or C4C is a full-blown CRM solution in the cloud. Or rather, it’s much more than that. C4C facilitates a truly omni-channel Customer Engagement and Commerce experience, unlike anything that your trusted CRM solution brings. Through this solution, you can effortlessly manage your business accounts from leads, to signing of contract, to transition to renewal with ease. Easily manage qualified leads from third party agents. Never miss a renewal date from your customers, whether corporate or consumer accounts. Accommodate transactions offline through your mobile device. Leverage smartphones, tablets and PCs in to your business. Most importantly Integrate C4C with your back-end systems for data synchronization and single source of truth.

Appcentric Solutions Inc. is the leader in digitizing businesses in the Philippines and around the globe and is SAP’s leading PH partner. This company is also known for creating mobile applications crafted specifically for your industry. Like Maxicare, frontrunners are doing what is right and what is right is for organizations to prepare for the already existing future. Call us today, +63 2 759 1510 or email marketing@centricitgroup.com.