Alfamart Pilots Agility and Resilience Across its People, Process, and Technology – Appcentric PH

Alfamart Pilots Agility and Resilience Across its People, Process, and Technology

Alfamart the Super Minimart

​​Alfamart, the first and only Super Minimart chain in the Philippines, introduced the concept of the Super Minimart to the country in 2014 when it opened its first location in Trece Martires, Cavite. Since then, Alfamart has rapidly expanded in various locations in Cavite, Laguna, Batangas, Metro Manila, Pampanga, Bulacan, Nueva Ecija and other locales in North and South Luzon.

A Super Minimart is a cross between a supermarket and a convenience store. It has everything you need for your home like frozen meats, seafood, vegetables, canned food, personal care products and many more; and is conveniently located near communities and residential areas.

Alfamart makes sure that the goods sold in their stores are affordable or at the very least close to supermarket prices. By being just around the corner, Alfamart customers are able to save time and transportation costs since they do not need to travel far for their groceries.

Today, Alfamart has more than 1000 Super Minimarts in different Filipino communities.


Alfamart + SAP S/4HANA + Appcentric Solutions Inc.

Alfamart is one of the fastest growing retail channels in the Philippines. To be able to expand rapidly, Alfamart identified its core needs in running a fast and efficient business:

  • Efficient management of its cost of operations
  • Reduction of inventory losses
  • Systemized management of procurement activities
  • Conduct controlling and financial accounting functions
  • Quick access to reliable and significant information that will be used in external reporting priorities
  • Easy-to-follow data and information monitoring solutions relating to various cost and benefit centers
  • Quicker administrative decisions with the assistance of real-time financial processing and reports.
  • Enhanced overall performance of the business and its several strategies

“Retail is a fast-paced industry. So we prioritized acquiring and implementing a reliable and robust ERP system that will help us efficiently run the business today and in the years to come. SAP S/4HANA has allowed us to make our day-to-day operations run smoothly, especially during our aggressive expansion, and have a singular and cohesive source of information ready to aid us in our decisions.”

-Lerry Sangalang

AVP – Information Technology at Alfamart Trading Philippines


How Alfamart leveled-up their digital transformation with Appcentric and SAP S/4HANA:

+ Standardize processes and operations:

Appcentric, together with SAP S/4HANA technology, helps Alfamart consolidate screens/tabs/transactions into one seamless business process to make its team more productive. This also provides a drill-down capability with which users can view purchase order details, stock overview, or even lookup assets.


+ Workflow and Approvals:

With the use of SAP S/4HANA technology we were able to design a workflow-based sales order process to boost Alfamart’s sales cycles and speed of shipping and handling. Furthermore, it bolstered our success with flexible approvals processes for pricing changes, discounts, expenses, and more.


+ Improve end-to-end visibility and service:

Alfamart now has access to real-time material and logistical insights, anytime, anywhere. They have access to updated customized reports like inventory forecasting, freight costs, or any other reports that they need, generated quickly and with ease.


+ Streamlined reporting:

The S/4HANA database table holds all required financial information and uses the power of in-memory computing to generate detailed, real-time reports. This feature also eliminates the need for batch jobs and data replication in other systems. This provides Alfamart with consistent and coherent business intelligence for almost all aspects of its operations.


+ Integrated business planning:

Automating the transfer of financial data (e.g., cost center, profit center, internal order, and P&L planning) into S/4HANA simplifies and hastens Alfamart’s processes. Real-time reporting and analysis also improves turnover and resolution, especially in critical decisions.


“In my years of handling various IT projects from different industries, the concern has always been about how robust the system is. As a company who is aggressively expanding, Alfamart needs the right solutions tool that is reliable and agile. SAP S/4HANA has enabled us to efficiently run our business with a highly stable and reliable system . It consolidates our requirements, especially our financial system, and allows us to generate accurate reports. SAP S/4HANA is an intelligent and worry-free system.”

 -Lerry Sangalang

AVP – Information Technology at Alfamart Trading Philippines


Appcentric Solutions, Inc. is a multi-awarded SAP gold partner company registered in the Philippines. Other recognitions include SAP Lighthouse Partner, Top Cloud Partner, and SAP’s Most Innovative Partner.

As the SAP Juggernaut of Asia, Appcentric has been transforming businesses since it started in various industries all over the world – delivering real business transformation and lifetime partnerships with its customers.

“Appcentric is one of the top IT solutions providers in the Philippines. Alfamart, like many of Appecentric’s clients, has chosen to partner with them because of the quality of the service that they offer. They are flexible and are committed to their partners. We are particular with things like data cleansing, project management, and cost, which they delivered based on our requirement. Appecentric’s management team is very hands-on and pay keen attention to our requirements.”

-Lerry Sangalang

AVP – Information Technology at Alfamart Trading Philippines


A message to its people and customers:

“Despite the uncertainties we face during this health crisis, Alfamart remains committed to its advocacy of growing with the community. By investing in the right technology solutions, Alfamart is able to continue running its business efficiently, assuring its shoppers that basic daily food essentials are always available to them.”

 -Lerry Sangalang

AVP – Information Technology at Alfamart Trading Philippines

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